My 1 year warranty expired 7 weeks ago. Washing machine was leaking from underneath and impossible for me to get at. The first gentleman came alone, it s a stacked pair, so we had to reschedule. The 2 gentlemen who came today were more than clean, polite and helpful. They ensured that the correct part, once problem was diagnosed, was ordered, one of them went to pick it up and brought it back to install. We completed the paper work and I was still in time to pick up my grandsons from the school bus - by 3 seconds! Thank you Rick, and the other gentleman whose name I did not remember, sorry. It is a lot of money for a practically new appliance, but the floor does not need washing every time I do laundry, the carpet has to dry out soon!
- Approximate cost of services:
- $275.00
- Company Response
Jeni,
Thank you very much for this kind review. I know it was a serious problem, but I am happy that we fixed it in time for your grandsons' arrival home and you are able to smile about it now. We always try to get our customers back to their regular routines in a timely manner. Have a great week!Friendly Regards,
Management