Glenwood Masonry And Restoration

With the weather not cooperating, we got off to a late start. Weather was a problem throughout the whole rebuild but Rudy was honest and followed through on his word. Although our original start date was pushed back a bit, when Rudy had an opportunity to do the chimney rebuild (from the roof up) a week early he called us and came the night before to set up for the job. Aaron was doing the brick work and was professional, friendly, fast and clean. He only got through the tear down before the rain started and he had to tarp in and was forced to come back 2 days later. Because of a severe wind storm the chimney liner was ripped out. I phoned Rudy (on a Sunday night when it happened) and in less the 10 hours they were here securing the site. During the job, they invited me to come inspect the work and explained what they were doing and what needed to be done. In addition to letting me inspect the work they took videos and pictures to show me what they had done. Rudy doesn't take payment until the job is complete which included a thorough cleaning. Nothing was left behind, they took all the garbage away and the roof and yard were as clean as if they had never been there. In addition to being very competent and professional they were also very personable and when I asked about fixing a small crack somewhere else they just did it without trying to nickle and dime me. They also replace the liner at their cost even though it was not there fault. There are 2 questions I ask when considering a small company for a job and that is, Are they Competent? and Will they follow through? The answer is a resounding YES on both accounts. Rudy and Aaron also came by a couple of days later to do a quality inspection when I mentioned we had rain, freezing temperatures and 90 km/h wind gusts the day after the job. There quote was $700-$1000 less than the competing quotes which I obtained from companies with 10 star ratings on this site. If you think you would like Rudy to do work for you I would call right away, because I know he is really busy and booked well in advance.