Renaissance Painters

This is a review for work that was done in August 2010. I have lived with the paint work for almost a year and waited to write this review to see if my initial dissatisfaction would change, which it has not. My husband and I were moving into our house shortly before I was due to give birth, so we wanted to have some interior painting done before we moved in. As a result, we did not have much time to interview painters, as we only had limited access to the house. I got quotes from Rennaissance, another independent painter, and I had hoped to get a quote from a third company but they did not show up for the appointment. I found Jason from Rennaisance to be personable, but overly aggressive in his sales approach. As soon as he stepped foot in the house he started pointing out imperfections and talking about work that they could do that I was not even considering and had not asked him about. Although we found them to be quite expensive, we ended up hiring Renaissance because they promised to repair cracks/wallpaper seems in our walls/ceilings to make them look smoother/give them a facelift, which the other painter would not do, so we thought we were getting more for our money. Overall, I was and continue to be really disappointed with the result, given what they promised. Cracks/wallpaper lines in our walls and ceilings were not concealed, as promised, and are still obvious. They did not use primer in one of the rooms and painted a cream coloured paint overtop a bright turquoise, such that the turquoise colour seems to be bleeding through the cream colour. It also looks like they ran out of paint and did not do enough coats in this room. I have asked friends/family what colour they think the room is supposed to be and most are not sure. They also forgot to finish painting the wood border around one of our closet doors (on the inside of the closet). It is only partially painted. I have also found spots where they did not properly paint around window frames, such that there are small patches of the underlying paint colour that are apparent. Overall, I feel they over-promised and under-delivered and as a result, over charged as well. I realize that Rennaissance has many positive reviews, which is another reason why I hired them, but they dropped the ball with our job.