Your Friend With A Cube Van Inc.

I had to move twice in 10 days. Both times I used YFWACV They were in time at the my locations, quick and friendly. Easy to move. Will use them again!

Booking with YFCV was incredibly easy. They replied to my online form within a day and were able to lock in my moving dates that week. They checked in a few days before the actual move to confirm arrangements, and confirmed the morning of, which was reassuring.

Stephen and Phil arrived on time and immediately got to work. They were polite and courteous. Work was made more difficult by excess ice in the parking lot, but they took it in stride.

Move took less time than I had thought, which was a bonus on top of an already great service.

Would use again and recommend

Hi All,

I duly recommend "YFCV" if you are thinking to move. In my case I have a newborn, so I needed a company that will do everything for me.
Let's start from the beginning: from all quotes that I got from other companies, YFCV was reasonable and explaining properly in the quote the charges. The most I loved was that Mr. Dennis(owner of the company) came to visit my place to quote the services that I was requesting for. I like how fast he sent me the quote with NO hidden fees and offering some discounts(running at that time for the Month of February). They were punctual, following-up with me 2 weeks prior my moving if everything was set in my side or I need anything else from them, fast and reliable service. After they came to pack my stuff, I loved the way they were doing the job so I ended-up having their services for packing, moving and unpacking. The best decision ever. The team are very well trained, responsible, they know what they are doing and excellent service provided. I recommend anyone the services of "YFCV". I'm exigent and picky but they exceed my expectations. Thank you indeed Mr. Dennis, Sara and John for such an excellent service and for such a smooth moving.

Great job .. the move was done in a timely manner. Very pleased with the guys. They were fast workers and will definate use them again. They were very carefull with my china.

We arrived at the delivery site and my niece had made no effort to accept the furniture. Jhon and Victor were supposed to move furniture but they pitched in and cleared a path and a space to make the delivery.

We moved from our temporary rental back to our newly renovated house. The move was over Christmas and I had underestimated the time required as well as the amount of boxes to be moved. The guys stayed an extra 5 hours on Christmas Eve just to get us into our house. Above and beyond! Highly recommend this company!

I've now moved with this company 3 times and each time they were wonderful! They're always on time, friendly and work quickly. There are no hidden fees or costs, everything that they tell you upfront stays the same on move day. They also very accurately estimate the move time but will adjust what you're charged based on the exact time they start and finish. I've had several friends and family use them as well, would highly recommend!

BEWARE - they may break something expensive and not cover the damage. My $800 flat-screen TV suffered compression damage during the move, most likely because it was not handled properly. Their contract specifically excludes a long list of items from liability. What this means is that if THEY break it, YOU are on the hook for it. Be VERY careful before entrusting your expensive items to this firm -- it may cost you!

Form start to finish, the service provided by YFCV was outstanding. The customer service team booked me in on short notice and they were all very friendly. The moving team was not only efficient but friendly as well. The movers (Florian and John A.) worked intelligently and quickly. They cost was very reasonable especially given the quality of the service. Would highly recommend engaging YFCV.

This is without a doubt the worst moving company I've ever hired. I'm going to just state facts in point form. To summarize, in case you don't want to read this: There were thousands of dollars of damage done, they were slow and sloppy, they didn't work hard, and only responded to my damages claim after 3 emails a couple weeks apart and the threat of a lawsuit.

On the way in:

-They were extremely slow. They worked like they were getting paid by the hour. They did not show care, or seem to have any strategy for wrapping items nor putting them in the truck. Most of the time one person would be working and the other person would be watching them.

-After I specifically instructed mover Eric to please put moving blankets between each painting and picture, he agreed. I came back 10 minutes later to see he had stacked all 15 pictures and paintings against each other, with nothing in between them, not even going back to back, front to front. The weight and friction of this (especially wires against the front of each piece of art caused many scratches on both the frames and actual art, seriously damaging them. He could offer no explanation as to why he didn't do as he said he would, and commented that they were in fact damaged, and that he knows that often the frames are more expensive than the pieces. Although parts of this are covered in their waiver, the damage occured not during the move, but before, because the mover didn't actually wrap them. Estimated damages to frames and art by art repairer: $3000

-Eric later decided that even though I asked him to please wrap our fabric headboard before moving it, that it was ok not to, and that it was a good idea to please it fabric side down on the floor of the garbage room/moving area. Then later, on the floor of the dusty, dirty moving truck

-After I asked mover Alex to please get back to work, he had a freak out, screamed at me, stopped working and walked off. The boss (Denis) came by and couldn't find him. He was pouting in the truck, as his boss was doing his job for him. He was in there, getting paid, not working, for over an hour. Eventually Denis convinced him to come out and work, but he mostly just stood around.

-They stored our stuff for the week while our new place was undergoing renos. Because of the trouble, they waived the storage fee which was very nice. They also didn't charge us for wardrobe boxes, which again was very nice.

A week later on the move in:

-They used 3 movers to speed up the process. They lifted an armoire (fairly heavy) and placed it down too hard on one leg, and it snapped.

-1 mover (Mike) arrived from the storage facility to our house, and got to work. Even though he left at the same time as the other two, they decided to go for coffee (while we were paying them $135/hour) and arrived 25 minutes after him.

-They dropped the aforementioned armoire down the stairs while moving it 5 times. This was due to constant miscommunications about how to lift it. I've moved this armoire with my dad 3 times and never had a problem. We are not professional movers. Yes, 5 times. Of course it was dented all over with gouges and scratches. Estimated damage by carpenter: $1500

-The stairs were also destroyed from the armoire crashing into the 5 times. Not just scratched, but dented and gouged all over. They will have to be completely replaced. Estimated replacement cost by carpenter: $2000

I stupidly paid the bill after this and should have refused. It took 3 emails to get a response about the damages claim, and they got back to me only after I told them I would be taking them to small claims court. I sent pictures of all the damages, of course. They came and took a look, and then I didn't hear from them for a couple weeks despite numerous emails. Eventually, they told me they would offer me $300 as compensation. Wanting to be done with them, I took it rather than pursue them in small claims court. They did fix the glass for one of the pictures that was broken, so there's that. $300 to offset about $6500 worth of damages. I sure learned my lesson about going with a cheap moving company!