We called York Huron Paving. They didn't call us. At first Angelo seemed honest and trustworthy. We agreed on a price in late June. Angelo promised to have the paving done before Labour Day weekend. The crew came and removed the old asphalt within days. The middle of August I called Angelo and he promised to be on time. I called every week again until the end of September. Angelo always had the same answer. "We're very busy with big jobs". The leaves were falling by the time York Huron showed up to pave. They got the driveway next door with a reference from me too. Angelo promised 3 inches of asphalt. As it turned out he meant 3 inches till they rolled it and tamped it. 1 1/2" to 2" is more accurate.
The following spring I noticed a large crack in the asphalt. I called and Angelo said someone would be out to inspect it. No one came. I called and e-mailed every week or two. By the time my year warranty was up Angelo was still saying "we have lots of big jobs right now". He then changed the story to "wait till we are doing repairs". Like his buisness has a month or two set aside each year to fix poor workmanship.
It's now almost a year since I first called and my driveway has cracked open in several places. Some cracks all the way from side to side.
Angelo stopped replying to my e-mails.
Out of a possible 10 I give York Huron a 4. If someone could learn how to deal with customers after they got paid as well as before the work started that number could increase.
I would recommend NOT to use York Huron Paving. They get your cash then disappear.
- Approximate cost of services:
- $4,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?