On August 20, 2008, Wednesday, Yale Town Sofa Scheduled a Delivery at 4- 6 pm, I was waiting and waiting and no one pick up the phone and ignore my messages. One of their employees called me back at 6pm and said they have a truck problem and cannot deliver the sofa to me, and has to be rescheduled.
On September 9, 2008 Tuesday, Promise to deliver Sofa, but they call and said the truck has problem again.
On September 16, 2008 Tuesday, the sofa was scheduled to come at 4-6 , they call me at 3:00 pm and said they couldn’t make it because they don’t have the keys of the truck and promised to deliver on Wednesday.
On September 17, 2008, Wednesday, They said they will deliver my sofa at around 5 :25, they sh never pick up my call and not returning it. They ended up not showing up again!
On September 19, 2008 Friday, their excuse from not picking up the phone is they were very busy. This time they said the truck driver has taken my sofa to his home from their truck.
- Approximate cost of services:
- $1,000.00