Whirlpool Canada

Kitchenaid Refrigerator stopped working after 11 months of owning it. Called for repair under warranty on July 4th, it is now Aug 12 - STILL WAITING! Technician will not answer calls and Whirlpool cust service just keeps sending him emails to call me-which he doesn't!!! Now, I've insisted on a new technician which means the process has to start all over again - new tech has to come out, assess, order parts etc.... WILL NEVER BUY A WHIRLPOOL OWNED APPLIANCE AGAIN!!!! STAY FAR, FAR AWAY!!!!!!!!!!!!!!!!!!!!