Whirlpool Canada

I have purchased this oven in May 2013. At this point the only thing I like about it is its look. Whats wrong with it, everything! It takes 17 minutes to boil water. It says it has a fast boil option, this does not work, it takes 25 minutes for the over to heat up. And the self Aqualift self cleaning option is completely false and does not work. You put in 2 cups of water, turn on the self clean option, it warms up the water, and 40 minutes later, your oven is as dirty as it was before. My previous oven that would heat up very high for 4 hours was 100% self cleaning, and it was a cheap oven. This oven is terrible. Also the control buttons are difficult to press, you have to press hard, sometimes you think you will break your finger. The convection part of the oven does not seem to help in any way in cooking or reducint cooking time. I am very disappointed in this appliance and would not buy it again or recommend it to anyone. I will be calling Wirlpool now, and I am sure based on the other reviews here of other peoples experience with their customer service, I will grow grey and have to go on stress leave after its all done. I am sorry I am being so negative ahead of time. But I am just very dissapointed in this product.