Walia Discount Mart

Purchase made Dec.2, 2007 and paid in full at the Whitby store. Delivery scheduled for Dec.18, 2007. between 2 and 7pm. No show, no call, shop said they were unable to locate the driver. The delivery truck came after 9pm when no one was home so no dining set for my families Christmas dinner. After numerous phone calls to customer service in Mississauge finally delivery was made Dec. 28. But wait the leather chair is damaged and two dining chairs do not match, they are bar chairs. It is now Jan. 14, 2008 dozens of unanswered phone calls and no response to messages I left for Customer Service. The Whitby store finally told me the chairs are in their store I am to return the bar chairs and pick up the correct chairs. But I did pay for delivery and the error is Walia's. I told Walia I will not hurt myself lifting that box or pay for someone to do the exchange so I am still without the chairs I have paid for. Never mind poor customer service I agree this is fraud.