Purchased a Cana-Vac central vacuum system
Upon purchasing our first central vac in our new construction home, I did a lot of online research and ended up choosing Cana-Vac due to the amount of positive reviews. We visited VacMaster in Markham as well as other retailers who sell other brands. Joe Bond was much more helpful and knowledgeable compared to other salespeople/retailers. He seemed reluctant to offer installation services as he prefers to just sell them, but I had already planned on installing it myself. We purchased the 911-XLS model with a 35' hose and installation kit. We added a $25 garage/car kit and a $30 quilted sock to protect our wood furniture (total price includes accessories & taxes). I went back to ask Joe an installation question and he was helpful at answering it. We later had a malfunctioning switch that Joe was able to fix for free. Overall, we are very happy with the system and with the service we received from VacMaster.
- Approximate cost of services:
- $1,175.00
- What could this company do to improve their services?
- Provide more detailed installation instructions beyond what is provided by the manufacturer.