Ottawa
Do not buy furniture here. We purchased a couch and ordered the white Glove delivery service. They attempted delivery and decided they could not get it into our apartment building ! So they returned it. They charged us the non refundable delivery fee of $199 - which I am Ok with and another $500 to restock the couch. They say it was our problem to ensure we measured the apartment building halls, doors, stairways, elevators etc to ensure a successful delivery!
So we are out over $700 and have no couch!!!
Non of Urban Barns competitors have this restocking fee policy - shop with them unless you have $700 to spare!
- Approximate cost of services:
- $3,500.00
Was this review helpful?