Nice store and service was ok. However, once the products were purchased that’s where it ended. Took forever to deliver the products, only delivered some of the order but still charged us for everything even though the sink and fixtures were missing. Then tried to deliver the Sink and fixtures without calling us when we had told them we would be away. I ended up having to pick it up myself, because they were going to charge us more additional fees to deliver it. Then they double charged us which they did reverse when we pointed it out.
The products and selection are good but their distribution and accounting leave something to be desired.
- Approximate cost of services:
- $12,000.00
- Company Response
Hi Julian, Thanks for shopping at tubs. Please give us a call or come by to one of our remodelled show rooms. We look forward to improving your shopping experience at Tubs.