TouchWood Movers

Moving & Storage
Mississauga ON L5S 1V6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for TouchWood Movers

Average customer rating:
9.5 10 (172 reviews)

Sort by

Private User
Private User
Private User reviews Mississauga, ON
10/10

TouchWood Movers all the way

I genuinely appreciate the speed in which they responded for all the questions. On moving day, they arrived on time and were super-fast to load everything on the truck. They were careful and attentive even with our boxes with glass inside. Nothing was broken. TouchWood Movers all the way.

Approximate cost of services:
$9,800.00
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

Can’t thank enough

Great company, very professional and knowledgeable managers, staff, movers, well trained and extremely careful with your stuff. Cant thank enough how they moved within a short time in my request. Once again thank you.

Approximate cost of services:
$8,700.00
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

Moving from Storage

These men were very flexible and did not complain
About the move. There was storage unit, power brakes, elevators, ramps and more elevators. They
Even did an extra chore for me.
Everything went smoothly.

Approximate cost of services:
$500.00
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

Everything was padded and wrapped with care

TouchWood Movers crew provided the best moving experience I've had in my life. They were efficient and ever so gentle with my possessions. Everything was padded and wrapped with care. Highly recommended. Thank you.

Approximate cost of services:
$8,700.00
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

From start to finish this went great

Requested quote through phone. Prompt reply. Good pricing and availability. Showed up on time. Friendly crew. Moved piano from basement and got it on truck in good time. From start to finish this went great. Would definitely use TouchWood Movers again.

Approximate cost of services:
$9,800.00
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

We are extremely happy with the service

Great moving experience! From booking our move to being flexible with our moving date, the team were approachable, friendly and efficient. Taking care of our belongings, safely wrapping and packing up things as part of the process, we were extremely happy with the service provided by TouchWood Movers.

Approximate cost of services:
$8,700.00
Was this review helpful?
Private User
Private User
Private User reviews Brampton, ON
0/10

Untrustworthy. Unprofessional. Disrespectful

I was promised 2 trips to storage if necessary when I signed the contract. Driver refused to do 2 trips. Overpacked the truck and damaged cargo. Left items behind for me to handle because the truck was full. When I asked for 2nd trip, driver threw a metal bedframe against the wall in a rage after he bent and broke the frame to make it fit. Three guys moved 1 box at a time. Total time for small house move was over 9hrs. Refused to work in the rain. Had to wait for the rain to stop. Team spent more time on their phones than actually working. Every time I checked in on the progress, one of them was sitting down doing nothing. Made me wait 45min in a parking lot while they ate lunch in a restaurant. Driver told me that the owners will promise anything to get the deal, but will inevitably charge more at the end of the contract. DO NOT HIRE!

Approximate cost of services:
$1,900.00
Was this review helpful?
Company Response

Hi Irene,
We regret to inform you that slavery is no more in practice so we can no longer make workers work in rain or do 8 - 9 work without allowing them at least 1 meal.

Steve
Steve
11 reviews King City, ON
10/10

Smaller move

Everything about the move went perfectly...
On time and speedy. Very friendly. Will use again if needed in the future.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

We really thank you for taking out the time to give your true feedback and appreciation.

John in Brampton
John in Brampton
3 reviews Brampton, ON
10/10

Excellent Work

The movers arrived on time at 9:00am. They were polite and very accommodating. The move took 4 hours, and the two movers kept working tirelessly. They did not stop working during this time. The only break they had was when they had to drive from the old apartment to the new one, and only took the offered bottled water after the move was finished. I would absolutely recommend them.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi John,
Thanks for your awesome feedback, we're glad to serve you.

Peter in Toronto
Peter in Toronto
1 review Markham, ON
9/10

Great Service and efficient

Great service nd communication. Very efficient and move was done as planned in a reasonable time frame. Will definitely use their service again.

Approximate cost of services:
$446.00
Was this review helpful?
Company Response

Thanks for taking out the time to provide your valuable feedback and appreciation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TouchWood Movers

At TouchWood Movers, our mission is to make sure we are able to alleviate the moving stress off of the customer by providing top quality service without burning a hole in their pocket. We try to touch hearts with our craft, dedication and congeniality.

10 THINGS TO KNOW ABOUT US:

1. We DO NOT bill you for the time covered from our office to the Pickup location and from Drop-off location back to our office if you're moving within GTA.

2. We provide complimentary mattress covers.

3. We dismantle, pad wrap and assemble all furniture items. We provide extra care in handling all delicate and fragile items including but not limited to glass items, mirrors, marble tops and other antique furniture.

4. We're fully insured. Please go over Protection Plans mentioned in the Terms & Conditions on the Website.

5. We provide complimentary wardrobe boxes. (If ordered beforehand)

6. We follow a strict cleaning schedule of all our trucks.

7. We move all kinds of appliances, pool tables, hot tubs, gun safes, pianos and exercise equipment.

8. WSIB Insured Movers (Clearance Certificate available upon request).

9. We provide free in-house estimates.

10. We provide packing services of kitchen, bedrooms and all other types of items as well. We also provide packing supplies like boxes, totes, packing paper, bubble wrap, tapes, etc.

CATEGORIES
Moving & Storage
PRODUCTS
Moving and packing service, moving and packing supplies
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help, Condo moves, Commercial relocation, Furniture pick-up and delivery, Single item pickup and delivery, In-Home moves, Labor help, Ikea furniture assembly
STYLES
Friendly, Professional, Reliable, Approachable, clean, respectful, educated, warm & kind.
SPECIALITIES
Piano Moving. We provide professional moving services at very affordable prices and our foremost objective is to earn customer referrals by providing value to your money's worth. We're not here for gimmicks or scams.
WEBSITE
https://www.touchwoodmovers.com
YEAR ESTABLISHED
2019
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash / Visa / Mastercard / E-transfer / AMEX
LICENSES
CVOR
MEMBERSHIPS
Jiffy Pro, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.