In 2003 we had total renovations renovate our bathroom. WE were told it would take three weeks , it took 6 weeks. We had many days when there was no one at our job site. As soon as the cold weather hit our pipes and drain in our bathtub froze, I called and was told to put antifeeze in the drain and that was the only solution to the problem offered. There were a number of other issues during the renovatuion but . There were no permits for this renovations and I have since found that there should have been. When we had the quote I believed I was getting a first rate and knowledgable contractor, I was wrong.
- Approximate cost of services:
- $6,000.00
- Company Response
We had to look back to year 2000 to find this project. Please note that we never had a complaint about this project until now and our phone number hasn't changed in 20 years. We were asked by a client who was friends with these people to look at a bathroom that had already been started by someone else other than Total Renovations. The materials and fixtures were on the site and the homeowner was trying to act as the general contractor. We told the client not to move the tub to the area where the drains could potentially freeze. The client had also just completed an addition to his home with another contractor and was fimiliar with the permit process. We got caught in the middle of a poorly run project by this homeownwer.