Torwin Windows & Doors Ltd

Having the right person/team to help with home and energy improvement projects is key. From the start with Tony who showed us hands-on exceptional products along with manufacturer details, to sending change order details. To the calls with Nick booking the install dates and explaining processes-rebates-invoices or going through what furniture or wall items we should move prior to project installation. Then at the final project stage with Nick's amazing expertise and attention to detail along with his great installation team, they would engage us at each project install. The team ensured we were happy with each item of the project, used drop cloths everywhere and did cleanup of every worked area. Then Cassi sent us right after the completed installation, a customer care package containing warranties, invoice, receipt, and care & maintenance information for the products installed. Thank you to the Torwin team who are truly customer driven, and each team member goes the extra mile!

My renovation project consisted of 21 replacement windows and 2 doors with one of my windows being a massive two-stories high.

From start to finish Torwin was the best renovation team Ive ever worked with. Starting with my sales associate Tony who was friendly, professional and responded quickly to all my questions. The head office with Nick and Casey were equally a pleasure to work with and constantly checked in to give me updates to my project. The installers Tom, Max, Alex, Volter and Daniel were efficient and had amazing workmanship and craftmanship. Their attention to detail and minimizing touch-ups showed how skillful they were. They also cleaned up all the areas they worked on at the end of each day. They treated my home respectfully and did their best to minimize any disruption as I worked from home.

My only wish is that I they did more than windows and doors as I would hire them again in a heartbeat to do all of my renovations. Their customer service in all areas is unparallel.

Torwin is the benchmark for excellence!

I cant believe that they just cut off my alarm system and didnt even notify me until I asked. The interior door frame was not painted.

Excellent workmanship. The installers were polite and professional in their approach to this project. Left the house clean and neat.

We had multiple vendors quote for replacing all of the windows and trim for our home. We checked references, visited past clients and were very happy with the work. Jody and team were flexible and helpful throughout the process... they worked with us on making sure that our interior trim matched up, and the overall fit and finish is great. Our house looks so much better and we wouldn't hesitate at this point to recommend Torwin.

We just completed a renovation on our 3 storey home in Toronto. We had to replace 20 windows and 3 doors. Of all our subcontractors Torwin was our favourite! I cant say enough good about them, from the product to the customer service. The installed everything in 1 day with no issues. They were easy to contact and always got back to us if we had any questions. The new windows have transformed our 100 year old home!

We had a few windows and a door replaced in our detached garage that we are renovating. The quality of the products seems great, professional and well done installation. Everything was done in a timely manner and even faster than we expected. Highly recommend working with Torwin.

Torwin is a great company to work with for new windows. The ordering process was simple and the installation was clean and done properly without any damage. I will be going back to Torwin for other products.

This was our third time hiring Torwin Windows and Doors, and once again, we are extremely satisfied! Previously Torwin has installed high quality windows that we love, but this time we decided to replace our front door, garage and mudroom windows. Tom and his crew did a professional job with great attention to detail, and worked very quickly. I especially appreciated the extra time and effort that the office crew invested into helping us find the perfect door for us. Months later, we are still ecstatic about the transformation of our house. Thank you Torwin!

Torwin Windows and Doors, replaced windows and back patio doors in my clients house. They did a fantastic job. The quality of materials were excellent and the service was outstanding. They are always on time and everything was ready early. I am very happy with the work, and will definitely be using them again.