Toronto Appliance Service Ltd.

I unfortunately had to deal with this company to "try" and repair my KitchenAid Fridge that was still under Warranty with Whirlpool. They sent a tech to come out and do the initial diagnosis of the fridge, all he did was put my vacuum to the coils and told me to unplug it for a bit and that should do the trick....this did absolutely nothing, so we had to call him back in a second time. He could not do any of the testings he was supposed to do and blindly told me they need to replace the compressor. They told me one price and then raised it for no reason and could not explain why. When another tech came to do the repair he said the Condenser and some other parts actually needed to be replaced THEN he would test the compressor and replace if needed. Needless to say after a month without a fridge in the house and all this back and forth nonsense we decided not to go ahead with the repairs. When I told TAS they wanted to still charge me the full amount of $400!!! for doing absolutely nothing. It is insane for them to think I owe them any money, at least Whirlpool is backing me up on this. I told the Whirlpool Brand to remove them as a contractor as all they are doing is tainting the name.
STAY FAR FAR AWAY FROM THIS COMPANY, I would give them a minus 10 if I had the option.