Replace front door and back patio door
- Approximate cost of services:
- $8,000.00
Replace front door and back patio door
installation of 5 windows, 5 shutters, and front door
Nightmare from beginning to the end
In order to have this review put into proper perspective I'll begin with a sequence of events; the homeowner hired a rough carpenter to reframe their entire house. The carpenter was provided with the size of the windows required by our installer to accommodate brick openings. The carpenter framed the house with openings of up to 6" wider than indicated. Due to the improper framing, our installer had to build up the framing which added to the customer’s costs.
The thickness of the wall studding was not consistent. No lintels (horizontal support structure above window openings) were in place. The building inspector could not approve framing done by carpenter. We advised homeowner to have someone more experienced do the framing work. Insufficient support provided under bay window.
The framing of the doorways was 2x4 when we initially measured for the new doors. The customer had this changed to 2X6 framing without notifying us which is why the door jambs were shorter than the frame. Next the electrician forced an electrical box in between studs causing the door frame to compress thus hindering the proper operation of the door.
The stucco company hired stucco’d our painted window.
The window missing was never ordered in the first place.
Customer decided to add window when their attempts to have window supplied at no charge failed.
Approximately 6 months after the window installation, someone other than our company poked holes in the caulking which lead to the leak problems with the window. Our installer shimmed the bottom of the brickmould to accommodate an uneven sill. Both homeowners were present when the installer went to service this window and were shown the holes in the caulking.
We did our very best to satisfy this customer despite raising of their voices, and continual unwarranted threats to badmouth our company publicly if they didn't get what they wanted immediately regardless of whether it was part of the order or not.
We have an A+ rating with BBB; the highest possible rating.
Feel free to contact either myself or Tony our Manager of Operations if you require further information.
Louis Radocchia
905-770-3719
Replaced all old windows (9) including large 3 section window
Replacement of all windows and patio door
This entry did not meet HomeStars review criteria.
♦ The Window & Door Specialist has over 35 years of home improvement experience.
♦ A+ rating on Better Business Bureau since 2002
♦ We offer ENERGY STAR® windows, entry doors, patio/garden doors, storm doors and porch enclosures, shutters, blinds, bay windows, casement windows, slider windows, hung windows, bow windows, security windows, comfort windows.
♦ 3800 square feet showroom space with a virtual tour on our website.
♦ Your needs will be accommodated by our trained sales staff and installers.
♦ Helping you make an educated decision by providing honest and unbiased information.
♦ Installations range from simple to the most extensive and elaborate.
♦ All our customers receive standard and lifetime warranties from the manufacturers.
♦ We work closely with manufacturers to ensure your project is completed in a timely manner.
♦ Long term repeat customers have been satisfied with our quality product choices and professional in-house installers.
♦ We offer a Price Match Guarantee.