Very hard selling tactics, they get you excited to have beautiful fabric and colours. Push you to "improve your home" Tell you the "deal" is only good for the day as other sales ppl are out there getting other pieces and the warehouse is only able to accommodate so much furniture. She even made a "phone call" to warehouse to ensure still space or did they already take the last spot avail. for couch to be done. " They take your furniture, weeks go by with the only contact being them telling you what else you need jacking up the price each time. Basically bullying you to feel belittled, and like a moron if you pay to have it recovered and don't get these "extras" done (extra batting, tightening springs, re enforcing the legs etc).. . My furniture was only 1 yr old, heavy and solid but I didn't like the material. She (Ursala) was so nice and friendly (Ive since learned she had us) we were sucked in, the guys on the phone were RUDE. Great con artists! Basically $1000.00/seat and ottomans are classed as seats. Bullied into doubling the signed bill with "extras" I was pushed into adding. Re think taking it here, wish I had thought longer. Could have changed my furniture 4 times over by now. You'll get sick of the colour and style by the time its paid off. Horrible, rude, and take advantage of ppl. Lesson learned, word spread, NEVER AGAIN!! Think about it before you sign
- Approximate cost of services:
- $7,000.00