Reupholstering a 3 pc. parlour set
A Master Craftsman representitve from a kiosk in the mall set up an appointment for a salesman to visit our home. During that visit there were a lot of questions with respect to the origin of the furniture, was it inherited, how old did I think it was etc. An estimated cost of $6,920.00 for the total repair was given. While the salesman was with us he received a phone call and we were told that Christmas had come early, estimated price was now $5,300.00. As time went on they called several times with upgrades that were required. End price was about $7,344.00. After finally getting our furniture back we had an appraisal done - total value for all three pieces - $5,500.00. Imagine our disappointment. Although we were pleased with the final product with the exception of the braiding which had been glued on instead of using tacks as was done with the original we were very unhappy with the business tactics of this company. We would not recommend this company to anyone.