The Floor Shop

Floor Laying & Refinishing
Toronto ON M4G 2B6
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

93%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Floor Shop

Average customer rating:
9.8 10 (227 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Hardwood floor

The team at The Floor Shop did an amazing job in removing hundred year old floors and replacing with new hardwood. This is the second house that I worked with The Floor Shop on and I highly recommend them.

Approximate cost of services:
$12,000.00
Was this review helpful?
Private User
Private User
0 reviews Toronto, ON
10/10

Floor section replacement

They successfully sourced almost identical replacement hardwood for a 25-yearold floor and installed with professionalism. Happy!

Approximate cost of services:
$2,400.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

New kitchen floor

I highly recommend The Floor Shop in Etobicoke. Larry Willmott was extremely helpful from the start. I couldnt decide between cork floors or engineered hardwood (to install over tile in my kitchen) and he gave me a number of samples to take home (several times) and lots of advice on the merits of each. He was patient with my indecision and always friendly and willing to offer his expert advice on the phone, email or in his shop. I thought his estimate was reasonable and the entire process went very smoothly. The installers were fantastic - on time, perfectionist, friendly and professional. I love my new cork floor and will definitely go to The Floor Shop again if I need any flooring renos done in my house. Thank you!

Approximate cost of services:
$3,700.00
Was this review helpful?
DianaB in Old Toronto
DianaB in Old Toronto
1 review Toronto, ON
10/10

New Hardwood Flooring Purchase & Installation

We couldn't be more pleased with The Floor Shop and their installers!

We replaced carpet in 3 bedrooms with hardwood and our experience throughout the process was great...from placing the order with Susan, measurements done by James and the great installation work done by Wojtek and Arek. They also did a great job at keeping the dust down and cleanup at the end of each day.

We would definitely recommend the Floor Shop!

Approximate cost of services:
$9,000.00
Was this review helpful?
Mary from Toronto
Mary from Toronto
5 reviews Toronto, ON
10/10

Laminate flooring

Im writing to recognize the stellar work done by The Floor Shop in installing laminate flooring in my condo living room and bedroom. Wojtek and Arek arrived on time, took efforts to install the planks precisely in rooms filled with nooks and crannies, demonstrated how to maintain the floor and even cleaned up thoroughly at days end. Im so pleased! Even the walls seem to glow a little more against the new floor!

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Thank you so much for the kind words. Enjoy your new floor!

Private User
Private User
Private User reviews Toronto, ON
8/10

m6j 2g4

Straightforward process from showroom to site visit to completion. Nice people doing a good job.

Approximate cost of services:
$3,200.00
Was this review helpful?
Dana Z.
Dana Z.
17 reviews Toronto, ON
10/10

New Hardwood Flooring On All Levels

Amazing service by Susan - knowledgeable, flexible, patient and courteous. The pricing is superior to other stores for same products. We highly recommend Susan and The Floor Shop.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thank you so much Dana! Great to hear that you enjoyed the whole process

Private User
Private User
0 reviews Mississauga, ON
10/10

Hardwood floor purchase & installation

I placed the order in November 2021 with a promised delivery date in February. They met the delivery date and the installation date as promised. They did a very professional installation.

Approximate cost of services:
$4,700.00
Was this review helpful?
Company Response

We're thrilled to hear that you were satisfied with the order process! Enjoy your floor!

Private User
Private User
Private User reviews Toronto, ON
10/10

Hardwood Floors

I was very pleased with my hardwood floors. The workmanship was excellent and the house looks so modern and upgraded. I researched three different companies, and decided on this one because I liked the wood that they offered as well as the knowledge and professionalism of their sales staff. They spent a lot of time with me answering questions. The next step is to finish the stairs. I will consider the Floor Shop for my stairs as I had a very good experience with my floors and because I trust them.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

The kind words are much appreciated! We'd look forward to seeing you again soon!

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace Carpet with Mercier Engineered Floor

We picked the Floor Shop for our flooring renovation because of their experience, excellent reviews and awards. It was a big project to replace the carpet on the main floor, 2nd floor and stairs with engineered wood. The entire team did a great job. Everything worked smoothly, the project was completed in 2 weeks. All correspondence was done by email which was efficient and much appreciated. The new floors are gorgeous. We highly recommend The Floor Shop!

Approximate cost of services:
$44,000.00
Was this review helpful?
Company Response

Thank you so much!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Floor Shop

Category for The Floor Shop : Floor Retailers

Mississauga Store Hours: 8am - 5:00pm Mon-Fri & 9am - 4:00pm Saturdays, 700 Dundas Street East (SE Corner Cawthra) 905-803-0050

Etobicoke Store Hours: 10am - 6:00pm Mon-Fri & 9am - 4:00pm Saturdays, 4195 Dundas Street West (Between Jane and Royal York) 416-234-0599

Toronto Store Hours: 7:30am - 5:00pm Mon-Fri & 10:00am - 5:00 pm Saturdays, (Eglinton and Brentcliffe area, beside the Home Depot) 416-421-8588

The Floor Shop has built its business on referrals. For more than 30 years we have been supplying and installing Hardwood Flooring for both home and business, THAT’S ALL WE DO. Our knowledgeable Staff can help you make the right choices for your environment based on appearance, price, and traffic.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood, Luxury Vinyl and Laminate Flooring
SERVICES
Sanding, Refinishing, Installation.
BRANDS
Vintage, Mercier, Torly's, Quick Step, Kentwood, Evoke and Superior.
STYLES
Oak, Maple, Birch, Beech, Walnut,Hickory, American Cherry, and many more.
SPECIALITIES
Convert carpet staircase to wood stairs
WEBSITE
http://www.thefloorshop.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
E-Transfer, Interac, Visa, MasterCard, American Express
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum starts at $900 plus HST
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Labour Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.