- Approximate cost of services:
- $130.00
Thanks for the kind words. I quickly realized you were in a pickle. It was my pleasure meeting you and helping you out.
Thanks you very much for the kind words. It was a pleasure helping you out.
Joe
Thanks for the great team work in getting both yourself and your neighbour fixed up. I really enjoyed helping both of you out.
Joe
Thank you for the kind words. It is always a pleasure helping previous customers. I do remember each of the situations and we always seem to have a pleasant conversation during my visits. Thanks again for your confidence in my work.
It is so nice to know that my customers appreciate my help.
I very much enjoy helping my customers with their appliance issues in any way that I can. It is my honor to help your friends and family as well. Thanks so much for the thought full review.
The customer called me with a noisy front load washer. I went over the details with the customer over the phone and told him that the machine could be noisy for various reasons. The customer invited me to go and have a look. I went over and explained that it was the bearing that was making noise and that everything else was ok. At the time, the washer was still spinning but only making noise. So, I told the customer that he needed to buy a new machine, that it was not worth repairing. However, I did say he could use the machine, 'under supervision'. This was my recommendation because I've had customers with noisy machines, who kept using their machines with no real problems. It is unfortunate, that in this case the machine only lasted for a few more loads and then the bearing completely gave way, which is not usual. Had someone been supervising the operation of the washer, they would have heard that something was going very wrong. The machine could have been stopped on time. In good faith, I did go back and refund the customer even though I do not feel it was necessary. After all of this, the customer contacted me several times for me to recommend where he could get a good deal on a new machine. I continued to assist him at no charge. I'm sorry that you had to go through this experience, Ben. On my part, I did my best to help you and was not compensated for it. Regards, Joe.
Gas oven GE Profile, and Electric fireplace Dimplex
Appliance Repair company founded in 1979 with a dedicated service group where customer loyalty and care is number one.
Honest Professional appliance service and installation performed by me and my experienced network for many years in the GTA.
WE NO LONGER SERVICE north of Hwy 9
Fully certified, GAS license, Specialize on gas ovens and 41 years appliance service experience.