Joe The Appliance Guy

I called Joe because my washing machine stopped working. It ended up working before he was able to come and fix it. He was extremely friendly, professional and was willing to go out of his way to help me even though he was dealing with a personal matter. Even if I can not vouch for his work I am sure based on speaking him he is trustworthy.

We called Joe after our Bosch dishwasher all of a sudden stopped working.

Luckily enough he was able to come out right away as he was already in the area.

Joe was able to diagnose the problem right away and our dishwasher was working again in less than an hour.

All for a very fair price.

Needless to say should we need appliance repair in the future we will not hesitate to call Joe again.

We woke up to a fridge that wasn't working- Joe the Appliance Guy quickly arrived at our house, promptly diagnosed and fixed our problem! Very knowledgeable and courteous (even wears shoe protectors as to not mess the floors - which I really appreciated) Even my handyman husband said after he left, "Wow, I think that's the best repairman I've ever worked with". Couldn't be more impressed - thanks Joe!

Joe is that rare breed of contractor who actually seems to care about his customers appliance issues. I have used him once for an all in one washer service. What impressed me about Joe was not his ability to repair my washer on time (which he did) but his dedication to me as a client several months after the issue was resolved. He has since helped me twice with other issues and is extremely generous with his time and knowledge. Most reviews on Homestars are so high that they must not be accurate, but Joe's company actually deserves these ratings! Thanks Joe!

Stove did not work at all. The cord burned out and affected the block. JOE SHOWED UP WITHIN HOURS.he acquired the parts which was not easy and completed repairs. I would definitely use Joe again

Richard D

Joe is a fantastic appliance repairman. He is polite, personable and professional. My 20 year old Whirlpool washer stopped in mid-cycle and the switch mechanism to engage the lid no longer clicked into place. When I explained the problem, he knew exactly what part to replace and brought it to the service call. I was so happy that he could appreciate my desire to keep my old machine and assured me it was still an excellent model that would last me for many more years! His rates are very reasonable and his goal is customer satisfaction, even waiting for me to clean the gunky buildup around the drum and vacuum the dust bunnies under the machine. Thank you Joe! I will not hesitate to refer or call you again.

Our stainless steel Kenmore (Whirlpool) bottom freezer, side by side refrigerator (6 years old) stopped working (the freezer worked not the top part). Looked for Homestar referrals in Thornhill and found Joe's name. Left him a message on Sunday and he called and came to the house Monday morning. He explained what the problem was, provided options/risks and repair costs and he replaced the circuit board. Quick response, clear communication, reasonable price (service fee is less than some others I had considered calling). Would highly recommend Joe and use him again if necessary!

I called Joe to have a look at my LG Gas Dryer, which was making some rattling/noises that I wanted to have checked out, but also it was producing a gassy odor when it was drying. I also wanted the hard to reach coils under the fridge cleaned. Although he said he didn't normally service LG anymore, he was willing to help.

Joe arrived on time and after a short inspection he quickly found the issue for the odor. The metal ducting that is supposed to vent the exhaust from the dryer was broken! He removed the old duct, replaced it with a better new one, and performed a careful and proper installation. He was very knowledgeable and patient to explain and answer questions, reasons for the duct breaking/failure, and how a proper installation should be. The rattling that I heard was produced by the broken ducting each time the dryer started up, but he also confirmed that rollers sounded normal while in operation. He tested the dryer to ensure everything was working and venting properly. He also cleaned the hard to reach coils under fridge (for free).

Joe is a good old fashioned service professional! He is responsive, on-time, knowledgeable, patient, skilled, and friendly. We need more professionals like him in this day and age! Thank you Joe!

This is the second time we called Joe for a repair, first for our fridge and now for the dryer. He is just amazing, came the next day, fixed it within an hour. He is very personable and very fair, does not replace things that don’t need replacing. Highly recommended.

Joe fixed our dryer about 6 years ago. When I was having an issue this time, I remembered how positive my experience was last time and thought of Joe first. He is very responsive and was able to adjust to my schedule. He fixed our dryer wheel and even had the original parts on hand. He was very professional and I wouldn't hesitate to recommend him or call him again myself.