Late Tues. night we noticed that the food in the freezer was starting to thaw. We have had this issue before and called the Appliance Guy after reading reviews on Homestars. I called him at 9:30am on Wednesday am and inquired about his ability to complete a service call in the next few days. I informed him that we have a second fridge in the basement so it was not an urgent request. He insisted that he service the appliance today and was willing to squeeze me into his schedule for the same day. To my disbelief he was at my home one hour later. He fixed the problem promptly and explained his repair in detail. He improved and upgraded the broken heater and we were up and running perfectly in less than 12 hours from the time we discovered the problem. We will have him on speed dial from now on. It is so wonderful to discover someone so friendly and reliable. His excellent customer service and attention to detail will make us return customers in the future. We are so appreciative and thankful to have found such a great guy on Homestars. He has our highest recommendation.
- Approximate cost of services:
- $200.00