We bought the extended warranty for this dishwasher. After 1.5 years there were issues with its operation. Tasco passed me on to Comerco in Quebec who then passed me to TransGlobal here in Toronto. The onus was on me to call and be put on hold. This all started on November 30th and they will not have the part until January 24th and then I am required to book an appointment. Valerie at Tasco did not care at all and even had the audacity to tell me she would call back in 15 minutes. Do NOT buy an extended warranty from Tasco.Terrible customer service !!
- Approximate cost of services:
- $200.00
- Company Response
Hello, we are very sorry to hear about this. We apologize for the inconvenience. Could you please send us an email to tasco.communitymanager@tasco.net with your name and invoice number so we can locate your file? We've passed along your concerns to our customer service team, and will have someone connect with you as soon as possible to discuss the situation, once we have more information. Thank you.