We recently got the services of Sure-Loc to do our walkway and porch and also to re-sod our front lawn. We are happy with look of the walkway, front porch and the tree ring. The workers completed their work and did a good job cleaning up. However, while doing the excavation our driveway was damaged and the re-sod job was left incomplete. We reported these issues to the customer service website as directed by the person who collected the payment for the job. We also contacted the sales representative multiple times and the issues have yet to be resolved.The customer service has not yet responded and the sales representative has not taken the initiative to resolve the issues. It has been nearly a month since the job was supposedly completed.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?