I hired stone edge for my granite installation after reading reviews here.
When they came in to install my granite the sink was not properly installed and the sealing of the granite which they performed on site was too conspicuous. Basically the colour did not match. In a nutshell the guys they sent over to my house to do the initial installation did a crappy job. After 3 weeks I noticed that my under-mount sink was leaking around the edges. So I called to complain, I was told to expect service in the middle of the following week. That week went by and not a word from the company,so I decided to call back the week after. They then gave me a service date and I made sure to insist on different workers to correct the problem.
They listened. They brought in competent guys the second time round Andrew Dasilva and another guy not sure his name as well as the owner who came to assess the problem.
In the end they fixed it to my satisfaction. I will say their after sales service is not so bad.
Would I recommend the company I am conflicted because the job was not done right the first time. If you happen to go with them insist on Andrew Dasilva he is a professional and takes pride in his job.
- Approximate cost of services:
- $4,000.00