I discovered significant spills and stains all over our family room after the departure of some young house guests. Given the nature of the spills, I knew that they had to be dealt with immediately. When I called Steam Kleen, a friendly real voice answered. Jay and his team found a way to come to me in just a couple of hours. They treated the areas and then cleaned and deodorized the entire carpets. They were prompt, friendly, thorough, and accommodating.