Had a problem with pool heater not working. Had an appointment scheduled for 12-3pm today, however got a call at 9:45 from the technician, Kasper who said he was running early and could come right away.
He spent a long time checking various parts of the pool heater and found a couple of issues. One, with the pressure switch he was able to correct which saved me purchasing a new one but the main control board has died so it needs to be replaced. He spent a long time checking to make sure that was the only problem and was very thorough.
Kasper was outstanding, very friendly, very professional and thorough with his work and did a superb job.
Even called the manufacturer to see if the heater was covered under warranty and took care of ordering the replacement part.
After he left within 15 minutes I had a call to say the part was stocked by their supplier and they could come by Wednesday to fit it.
Very impressed. Its always great to run into companies where customer service is still a priority, and I cannot recommend Special Gas Services highly enough. Fantastic service, all around from booking the appointment to completing the job and all at a very fair price.