we, my fiance and I got a bed set from sleepcountry Danforth ave, toronto, in December 2006. We got the supposedly one the best brands, SERTA, because we were sure that the more expensive matress is equal better quality matresses...we were really wrong! In 2 years the matress looks like a potato bag, it is sagging during the night. As a normal person would do, we contacted the warranty( they say that is 10 years) which required us to take a bunch of pictures, fill up the online request and of course back and forth phone calls, to find out that they will NOT replace the matress because it is not a warranty issue. Remember that they expect you as a custmer to have a professinal digital camera e take the best pictures so they can see better. They would not even botter send a professional over to our place to check this ridiculus potato bag matress that they are selling on their stores as a high standards matress. DO NOT BUY ANYTHING FROM THEN( SLEEPCOUNTRY) AND I WILL BAD MOUTH THEM FOREVER.
- Approximate cost of services:
- $700.00