Very difficult to prove your complaint
King size Beautyrest Imperial. The worst purchase we've ever made in our 37 years of marriage.
These mattresses come with a warranty that will replace if the mattress sags more than 1-1/2". The problem is that the pillow top design makes it impossible to prove your case. The support below the pillow top collapse and gives you extreme back aches like we have never had before but the pillow top remains fairly flat therefore your claim is denied. Their "Priority One" online claim form is a joke! I could go on and on but I'm just too tired! We spent over $2500, don't! Buy a cheaper mattress and it will last just as long at 25% the cost.
Don't waste your money with this company. They should be shut down and investigated.
- Approximate cost of services:
- $2,900.00