Shipton's Heating & Cooling Ltd

Heating & Air Conditioning
Hamilton ON L8H 4R8
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Shipton's Heating & Cooling Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Shipton's Heating & Cooling Ltd

Average customer rating:
8.9 10 (153 reviews)

Sort by

Private User
Private User
Private User reviews Hamilton, ON
10/10

Heating & Cooling

We had an issue with fireplace and Nigel was our serviceman excellent advice on how to go forward with extending the life of our fireplace & we will definitely make the necessary changes thank you for all your help today

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks so much for the 10-star review! It means so much to us. Please don't hesitate to contact us for all your future heating and cooling needs.

Allan Duffin in Hamilton
Allan Duffin in Hamilton
6 reviews Hamilton, ON
10/10

Long Time Reputable Company

We have a Service Contract with Shipton's who are a Family Business since 1924. After dealing with Reliance for many years and their unpredictable service levels it has been a refreshing change. Highly recommended.

Approximate cost of services:
$39.00
Was this review helpful?
Company Response

Thanks so much for sharing a review and for your recommendation. Please don't hesitate to contact us if you need anything in the future.

Di
Di
1 review Hamilton, ON
10/10

Water was leaking from my furnace

The serviceman solved the issue with my furnace in short order. He showed a great deal of common sense and was thorough and knowledgeable. I was impressed with his work ethic. D. Hector

Approximate cost of services:
$116.00
Was this review helpful?
Company Response

Thanks so much for the great review! It means so much to us. Please don't hesitate to contact us if you need anything in the future.

Bonnie Scotland
Bonnie Scotland
0 reviews Hamilton, ON
10/10

Gas Fireplace

My first time using Shiptons. Wes came and did a great job to get my Gas fire working. He was very professional and kind. And did a great job. I was so impressed I have taken out maintenance coverage. With Shiptons to cover the Furnace and Air Conditioner.. Sorry I didnt know Shiptons years ago. Better late than never..!! Esther

Approximate cost of services:
$145.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for the review and feedback! We truly appreciate your business. Please don't hesitate to contact us if you need anything in the future.

Watson
Watson
0 reviews Hamilton, ON
10/10

Furnace Fireplace maintenance

A while back I had Wes. My water heater stop heating water. He was great fixing the problem. I had him back today for my Furnace Fireplace maintenance. Shipton's was great changing my appointment. Wes was wonderful. My furnace and fireplace is good for another winter. Thanks Wes

Approximate cost of services:
$320.00
Was this review helpful?
Company Response

Thanks so much for your great review and for sharing your feedback! We're so happy that you're happy. Please don't hesitate to contact us if you need anything in the future :)

Lori Anne in Hamilton
Lori Anne in Hamilton
0 reviews Hamilton, ON
10/10

Radiator repair

I had been a repeat customer of another heating and cooling company but when I went back to them to fix another leaking rad, I paid for a quote that turned out to be bogus, citing that I had TWO more leaking radiators, and the cost triple the amount I paid for the 1st repair.
When I challenged them, they refused to return my calls/emails, which turned out to be a good thing because that's when I discovered the professionals at Shipton's. Brian (aka Dave!) came in and did a thorough inspection, diagnosing the problem immediately. When the parts were in, he and assistant Ralph came in and completed the job quickly, restoring the heat in my home. Every single step of the way I was treated with respect by Brian, who went over and above to help me during a very difficult time, as did Ralph and dispatcher Eddie. If I could give 100 stars, I would!! Thank you so much guys!!!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you for sharing your experience! We're incredibly grateful for your trust in our team and thrilled we could provide the service you needed. At Shipton's, delivering thorough and respectful service is our priority. Brian, Ralph, and Eddie are rockstars, and it's fantastic to hear they went above and beyond to ensure your comfort during a challenging time. Your 10-star review means the world to us! Thank you for choosing Shipton's Heating and Cooling.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Furnace Maintanance

Great Service from Brian. Dependable people and knowing they are looking out for your best interest.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks so much for sharing a review! We're so happy that you're happy! :)

Diana in Toronto
Diana in Toronto
0 reviews Hamilton, ON
10/10

AC Fix

The guys from Shiptons were just here to fix our AC unit. They were very friendly and knowledgeable about what needed to be done. Came same day as I called and I am very thankful they were able to get it up and running.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks so much for the great review and your business! We truly appreciate it!

Private User
Private User
Private User reviews Hamilton, ON
0/10

Air conditioning

Wow! Cost me 150.00 to then be told the next day that they were too busy to put in a new AC system. They wouldn't even give us a price. Had their home comfort specialist come in this morning and she knew absolutely nothing about AC unit. What a waste of time and money

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

We sincerely apologize for the frustrating experience you had with our services. Your feedback is essential to us, as it helps us improve and provide better customer experiences in the future. We kindly request that you reach out to our customer support team at 905-549-4616 and ask to speak to Scott Shipton or Katy Shipton to discuss concerns you may have. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.

Barb in Grimsby
Barb in Grimsby
0 reviews Grimsby, ON
10/10

Repair to boiler furnace

On March 31/23, Brian came to assess my boiler that was running but had no heat. He determined that it was the igniter assembly. He had the replacement part in the truck and it was a quick fix. Very happy with Brian's service and the good outcome. Thanks, Brian! I appreciate Shipton's good service late on a Friday afternoon. Thanks, Barb in Grimsby

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thanks so much for sharing your experience and writing a review! We're so happy that you're happy! Please don't hesitate to contact us if you need anything in the future :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shipton's Heating & Cooling Ltd

Shipton's Heating & Cooling is the oldest family owned and operated heating and air conditioning contractor in Canada. We are now celebrating our 95th year of providing total home comfort. We have built a reputation over the last 95 years on Highest quality, true value and fastest service. We offer Installation, Maintenance and repair on Furnaces, Air Conditioners, Boilers, Water Heaters, Fireplaces, Gas Line Installations, HRV'S, Humidifiers, Hepa air cleaners and provide Duct Cleaning and Indoor Air Testing for all residential and light commercial applications. 2 Year 100% Money Back - Satisfaction Guaranteed!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Boilers, Air Conditioners, Water Heaters, Firepalces, Gas Line Installation, HRV'S, Air Cleaners, UV Light purifiers, Humidifiers
SERVICES
Furnace and Air Conditioner Installation, Inspection, Maintenance and Repair. Boiler Installation, Maintenance and Repair. Water Heater Installation, Repair and Rentals. Fireplace Installation, Repair and Maintenance. Duct Cleaning. Home Comfort Protection Plans. Indoor Air Quality Testing.
BRANDS
Coleman, York, Bryant, Goodman, Weil-Mclain, Fujitsu, White Rodgers, Greentek, Reznor, Schwank, Aprilaire, Sanuvox
WEBSITE
https://www.shiptons.ca
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
30
LICENSES
Technical Standards and Safety Authority (TSSA). Certificate # R00224
MEMBERSHIPS
HRAI, CFIB, Hamilton and Stoney Creek Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.