I had been a repeat customer of another heating and cooling company but when I went back to them to fix another leaking rad, I paid for a quote that turned out to be bogus, citing that I had TWO more leaking radiators, and the cost triple the amount I paid for the 1st repair. When I challenged them, they refused to return my calls/emails, which turned out to be a good thing because that's when I discovered the professionals at Shipton's. Brian (aka Dave!) came in and did a thorough inspection, diagnosing the problem immediately. When the parts were in, he and assistant Ralph came in and completed the job quickly, restoring the heat in my home. Every single step of the way I was treated with respect by Brian, who went over and above to help me during a very difficult time, as did Ralph and dispatcher Eddie. If I could give 100 stars, I would!! Thank you so much guys!!!
- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for sharing your experience! We're incredibly grateful for your trust in our team and thrilled we could provide the service you needed. At Shipton's, delivering thorough and respectful service is our priority. Brian, Ralph, and Eddie are rockstars, and it's fantastic to hear they went above and beyond to ensure your comfort during a challenging time. Your 10-star review means the world to us! Thank you for choosing Shipton's Heating and Cooling.