We had our main drain replaced in our home with PVC.
GOOD: they showed up fast, got the job done quickly, did respond to calls. Mike, a master plumber, knows his stuff and is no nonsence.
BAD, expensive...granted it was "emergency" service but still feel like I was charged a heafty premium for their services. Attention to detail was lacking, namely in the cement work, which they had to come back and redo in many parts as it was substandard. Who wants to have people jack-hammer your basement floor twice. But at least they re-did it. Unfortunately, I will have to either pay someone, or do it myself to smooth out the edges where the holes in the floor were, when it should have been pretty seamless. In short, not what you should expect from a company that has been in business since 1946 with a "Good" reputation behind it. The biggest dissapointment however, is that we never got a real appology for the aggravation.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?