Poorly constructed home. Problems with cedar shakes, lose bricks that were not tied to the house, lose stone work, poorly installed hardwood, dis-connected duct work, lose sub-floors, lighting without the ground connected, garage doors withe exposed wood not primed or painted, strike plates missed aligned, front door that wouldn't shut properly, shower stall that was not caulked and flooded the dining room, etc. The list goes on and on.
There is no customer service. No follow-up, and you constantly have to complain to the owner and the senior staff at head office. They are actual pretty good. Its the customer service staff and on-site staff where the issues is and their inability to get quality workmanship from the trades people.
I had to install drainage pipes myself just to get water damage insurance. between the leaky porch roof and improper drainage, I couldn't get water damage insurance. Still don't have the insurance. The builder won't even give a letter to outline the repairs that were required for the porch. Still waiting a the final leleak test.
This builder doesn't learn.
It has been a constant battle with the builder since august 2010.
We have a total of 60 items on our year end list.
The only thing that is good, is the drywall
Brad
- Approximate cost of services:
- $500,000.00