The service is so BAD!!!!!! They told us the furniture will be delivered in one month, when we pay for the furniture, but it took two month to deliver. Also, the manager's attitude is sooooooo bad!!!!!!!! The manager kept saying "We are the best. We can't do anything for you." Is this the attitude a manager should have??????? NEVER GO THERE!!! Such an arrogant guy and company!!!! So bad!!!!
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Donna,
We are very sorry you feel you have had a bad experience. We take our customer service very seriously and I know my sales manager continually updated Jimmy about the furniture arrival date and offered you free delivery for the inconvenience. I understand we will be delivering your furniture in a couple of days, I hope you will be happy with your furniture and we will be able to turn your opinion of Sandy's around!