I had Safe Tech Alarm upgrade my keypads on my system, was told there not be a cost, that was not full truth. I was also very disappointed in the service that there tech performed, the tech took a long time to install (4 plus hours for two keypads), was not very knowledgeable on the product, installed the keypads crocked, left a big mess everywhere he worked without cleaning up after himself. I called to complain to someone about the poor service no one was available so I left a voicemail to be called back but that never happened.
It was all about getting me to sign another 3 year contract, after that they seem to not want to hear from me, very disappointing. I have used their service for 3 years now was good but after the way I was handled this time with little care I will not be renewing with them again.
- Approximate cost of services:
- $900.00
- Company Response
We apologize for the inconvenience, I hope your issue is resolved now and you are happy with our service.