Rusco Distributors

Windows & Doors Installation & Service
Vaughan ON L4K 1L3
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Rick Allingham from Richmond Hill
Rick Allingham from Richmond Hill
3 reviews Richmond Hill, ON
1/10

New Front Door with sidelights

We had to wait 7 months for the door we ordered to arrive. A long time in my opinion. Call backs were infrequent from the vendor.

Well we finally received the door after 7 months of waiting. I have been asked by the vendor to remove this review, however I do not believe it would be in the best interest of otherrs to do so. That said the new door is quite nice with a few minor installation details to be cleaned up, such as a high threshold and the latch sticking.

There were problems with the lock as we reused are old hardware. Eventually this was more or less fixed yesterday. However after the service man left I found a piece of the internals of the lock on the carpet by the front door. It looks like a piece was broken off to make the lock work. It does seem to work but I am a little worried about the performance of the lock over time.

Approximate cost of services:
$5,000.00
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