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Royal Decks And Landscapes
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Reviews for Royal Decks And Landscapes

Average customer rating:
9.9 10 (183 reviews)

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Adam C in Toronto
Adam C in Toronto
3 reviews Mississauga, ON
10/10

Front porch, hot tub pergola and back deck pergola

Royal Decks did a great job of accommodating our design ideas with our covered hot tub pergola, our backyard deck pergola and our front porch column and railings.
We needed to make some changes, and they were helpful with those and came up with solutions for us, rather than just telling us it couldn't be done like that.

Approximate cost of services:
$40.00
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Company Response

Thank you for a very nice review Adam. It was pleasure working with you. Always happy to offer a constructive advice.

Terence in Mississauga
Terence in Mississauga
9 reviews Mississauga, ON
10/10

Excellent Backyard Deck

Precisely engineered, excellently constructed, solidly built.

Miro was prompt in responding to communications; we were informed in advance of weather related delays (electrical equipment and H20 are a bad combination), and of the need to order the railings only after completion of the deck, both of which made sense...

AND THE WAIT WAS CERTAINLY WORTH IT!

MIro and his team have our highest recommendation.

Approximate cost of services:
$28,000.00
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Company Response

Thank you very much for a nice review Terence. It was as great working with you. Enjoy your new deck.

JHS&DS
JHS&DS
5 reviews Mississauga, ON
10/10

Deck & Patio Project

We are absolutely thrilled with our patio and deck project. The workmanship is spectacular and we really appreciated the dedication and professionalism of both the patio and deck crews. Miro was a pleasure to work with and offered amazing guidance on choosing materials and coming up with the overall design. We wouldn’t hesitate to do business with Royal Decks again.

Approximate cost of services:
$39,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Jonty and Duncan, thank you for your nice review and for your patience. It was great working with you. Hope you enjoy your deck and patio when nice weather comes back!

Private User
Private User
Private User reviews Toronto, ON
1/10

Endless frustration with decks

Dealing with Royal Decks has been an endlessly frustrating experience. We had 4 quotes for decks and we picked them because they were the most expensive and had good reviews on Homestars and Miro seems like a genuinely nice guy. You pay a hefty deposit ($5000) up front to save the dates 2 months in advance. What was quoted as a 7-10 day job took 2.5 months...always caught up in other jobs. They just disappear for weeks and really don't seem to care. The weather was fine so that wasn't an excuse. You pick out your material months before but they keep having to order it (sorry don't have the plants, and sorry don't have the railings) etc which leads to delays again and again. They made some big mistakes and gave us poor options to fix them. Some of their problems were related to their poor communication with other tradespeople who all were upset by Royal Decks behaviour. What should have been a straightforward relatively small but expensive job has been headache after headache. Problem is once you've spent the money what recourse do you have? Would never recommend them.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Dear Amanda and Kieran, I apologise that we weren’t able to fulfill your expectations. This year was quite different from any other year. We had extreme rain in spring time, effects of which carried on for the rest of the year. We started on your project 3 weeks after what we initially agreed to.

However, there are few things in your review that are not accurate. We never disappeared from your project to go to a different project. We started on your deck first week of September and we were finished with both of your decks within 2 weeks. There were a few days within these 2 weeks we weren’t there because we were short on few boards which have to be ordered in. Railings are always ordered after the deck is framed up, as we use custom railings for every project and it must fit 100%. This is explained to every customer ahead of time. The result is that there is a 2-4 week time frame when we are not working on your project. Railing was completed second week of October.

To address the “big mistakes” you speak of in your review, there were three mistakes. Downspout was wrongly directed. Lights transformer was installed at a different outlet than you wanted. And lastly, there was the temporary staircase. We explained to you on a couple of occasions that we cannot install a proper staircase until you have a retaining wall rebuilt, because your waterproofing contractor destroyed the retaining wall and stairs had to land on retaining wall. Temporary stairs were installed so you can still use your deck. After your landscaper fixed the retaining wall, we came and rebuilt stairs with proper finishes. The other two issues were corrected as they were very simple fixes.
When I picked up final payment, Kieran said that he was very happy with the work that we’ve done. Hope you and your family will enjoy decks we built for you.

Sanjay in Nobleton
Sanjay in Nobleton
7 reviews Nobleton, ON
10/10

Backyard deck

We started creating our backyard oasis and the first step was building a deck from the raised rear entrance. From the beginning to completion, Miro and his staff provided top notch service and a very positive experience. With Royal Decks you'll receive honest advice, attention to detail and high-quality workmanship. We'll be contacting them again when we start phase 2!

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you Sanjay! Looking forward working with you again.

Leo
Leo
3 reviews Brampton, ON
10/10

Deck

First time reviewer, first time homebuyer, first major renovation project.

I decided to get my deck done to utilize the space in my backyard. I researched a number of companies on this website and Royaldecks was one of many that stood out.

I phoned and spoke with Miro and from the start he was upfront, honest and very helpful. He met personally at our house and took all the measurements required, then he sat down with us and discussed ideas, materials and helped guide us as to what exactly we wanted.

I met with 2 other decking companies and after receiving quotes from all 3 I decided to choose Royaldecks and Miro based on his previous works, his attitude and his reputation. I was not let down.

Miro handled everything from start to finish, and was always prompt when replying back to e-mails and calls. He handled all the permits with the city. Everything was done by the book and in accordance with City bylaws. He made adjustments to our deck plan as we wanted and always gave us options and prices along the way.

One thing prospective customers should be aware is that things do not always go as planned. Our deck was delayed due to the city processing the permit, and also the weather. We had a very rainy start of summer and I believe that this caused a backlog in their work. On days when it is raining the work crews will not come out because their tools will get damaged. This is not something I can fault them on, but it is something to keep in mind.

When construction finally started I met with the project supervisors Steven, Pat and Chris. All 3 of them were very helpful throughout the process and always made themselves available. Construction started and went on and off, again due to the weather. You would be surprised just how much can get done in one day. The site was kept clean on a daily basis. All in all my deck was completed from start to finish in about a months time. The crew even went out of their way and helped settle a neighbour dispute and also levelled my old deck concrete support base that was initially installed by the builder.

The deck itself is beautiful, sturdy, and up to code. It is exactly what I wanted and exceeded my expectations! Royaldecks has built us something that we look forward to using for the next 25 years. On a side note I would highly recommend Zuri PVC as a decking material, it's beautiful, low maintenance and long lasting.

Thank you very much Miro and the Royaldecks team for bringing into reality our first major home renovation! Thanks Miro!

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 2 people found this review helpful.
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Company Response

Thank you Leo for a very nice review. I am glad you are very happy with your deck and for all your patience. This year the weather is truly something. Enjoy your deck!

Keith from Burlington
Keith from Burlington
4 reviews Mississauga, ON
10/10

deck

These guys are amazing. They provided services from the beginning in helping me plan the deck to the end in fixing all deficiencies no matter how small. I can not say enough good things about Miro, Steve and his crew. They are perfectionists and pointed out things I didn't even notice. The deck was built ahead of schedule and beyond my expectations. Both Steve and Miro answered any queries I had immediately. If you want a deck built, these are definitely the guys to call.

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Keith for a nice review. Glad you were happy with the service and product we provided you. It was really nice working with you.

Carmen in King city
Carmen in King city
3 reviews King City, ON
10/10

Three large decks, a bridge over a pond

Miro and his whole team were very professional. The project on paper was exactly what I wanted. Steve and Harley worked great together. They were very conchiencious of my gardens, pool, pond and made every effort to work around them. They were very tidy when they worked. We are extremely happy with the result.

Approximate cost of services:
$100,000.00
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Company Response

Thank you very much Carmen!

Nick from Mississauga
Nick from Mississauga
5 reviews Mississauga, ON
10/10

Backyard Transformation

We had an excellent experience with Royal Decks. Miro came to us with a combination of the right ideas, right materials, and patience through the many iterations of our design process. Our final design consisted of a large Zuri Walnut PVC deck with an interlocking walkway around it. The combination of the deck and walkway made our backyard an enjoyable space. Chris and his crew did a great job on the interlocking walkway, and Arthur did an outstanding job on the deck. The final result was better than we expected it! We highly recommend Royal Decks.

Approximate cost of services:
$35,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Nick. Glad you enjoyed working with us. Enjoy your deck and patio!

Dawn F in
Dawn F in
1 review Markham, ON
10/10

Walkout Deck with roof

We began the process of replacing our builder supplied deck last June. We hired Miro's company to build our deck and he agreed to get the permits we needed as well. The permit process took months but his staff were patient and did all the work for us in getting our permits.
After months we got our final permits in January and Miro's crew (Steve, Patrick and Chris) started construction March. His crew were very professional, secured the job site every night before they left. They were able to easily accommodate some last minute changes and still finished on time. Miro was very patient, accommodating and easy to work with. His crew was friendly and were not put off by our young children watching them through the windows. We are very happy with our finished deck and can't wait to have our friends over to show it off.
We would recommend Royal Decks to anyone.

Approximate cost of services:
$50,000.00
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Company Response

Thank you Dawn, it was very nice working with you. Deck finished just in time for nice weather. Enjoy!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Decks And Landscapes

Royal Decks and Landscapes: Transforming Your Outdoor Space into a Royal Retreat

Welcome to Royal Decks and Landscapes, where your dream outdoor living space becomes a reality. With decades of experience in crafting bespoke decks and stunning landscape designs, we are dedicated to elevating your home’s exterior to the realm of the extraordinary. Our team of skilled professionals prides itself on delivering unparalleled craftsmanship, innovative designs, and meticulous attention to detail.

Our Services:

• Custom Deck Design & Construction: We tailor every project to your personal style and the unique characteristics of your property.
• Landscape Design & Installation: Imagine lush gardens, elegant paving, and serene water features, all harmoniously integrated to create your perfect outdoor sanctuary.
• Pools: Enhance your staycation experience with a pool
• Outdoor Living Spaces: Whether it’s an outdoor kitchen for gourmet alfresco dining, a cozy fire pit area for chilly evenings, or a luxurious spa retreat, we bring your vision to life.
• Lighting and Accessories: Enhance the ambiance of your outdoor space with custom lighting solutions, pergolas, gazebos, and more, creating an inviting atmosphere day and night.

Why Choose Us?

• Personalized Service: Your satisfaction is our top priority. We work closely with you through every step of the process, ensuring your vision is realized to the fullest.
• Quality Materials: We source the highest quality materials for durability and beauty, ensuring your investment stands the test of time.
• Innovation: Our team stays at the forefront of design trends and construction techniques, bringing creativity and innovation to every project.
• Warranty and Support: We stand behind our work with a comprehensive warranty and dedicated aftercare support, giving you peace of mind.

Customer Testimonials:
Discover why our clients consider us the gold standard in deck and landscape design. From our initial consultation to the final reveal, we’re committed to exceeding your expectations.

Let’s Create Your Outdoor Dream Together:
Your royal retreat awaits. Contact Royal Decks and Landscapes today to schedule your consultation, and take the first step towards transforming your outdoor space into a stunning extension of your home.

CATEGORIES
Decks and Landscape Contractors & Designers
WEBSITE
https://www.royaldecks.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
25
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$5,000
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.