They built our deck just over two years ago. They've serviced our deck whenever it needed servicing. Our experience during construction was excellent. Their contracting staff always showed up when promised. The finished product matched the prior agreed-to description. They cleaned up before they left. Two minor problems arose over two years (rising deck board) - both times they came out immediately and fixed that problem (no charge). The deck was a high price (18k) because we used the best materials (composite decking boards) - so no ongoing painting and repairs. Our deck will probably last (and look great) for fifty years or more. The composite decking boards was their suggestion - we're glad we followed their suggestion. They are a highly professional and highly reliable company. Plus, they have an office and a land-line phone, so you know they won't just take your deposit and disappear (like so many unreliable cell-phone based contractors we've used before). We recommend Royal Decks to our friends and family without hesitation. Their work quality is excellent, and they have an excellent and professional attitude. Thank you Miro, Julian, Michelle, and everyone else who helped build our deck.
- Approximate cost of services:
- $18,000.00
- What could this company do to improve their services?
- Nothing - they were exactly as promised.
- Any advice to offer fellow homeowners facing a similar project?
- Hire Royal Decks. Satisfaction guaranteed.