Our existing three-year-old deck was collapsing due to poor workmanship & needed replacement. Royal Decks and Landscapes was one of five contractors we met with when we decided to replace our existing backyard deck. We were impressed with the detailed observations & suggestions from Miro to improve the look and quality of the deck; a big difference from all the other contractors who arrived, took measurements, & then dropped off a quote without any meaningful discussion of lighting, railing, & quality options and issues. For example, through discussion with Miro, we gained an understanding of deck lighting & railing options, deck construction (i.e., Royal Decks vs other contractors), decking material, along with how a deck expansion would look adjacent to our existing pool deck. Once we decided on retaining Royal Decks, we visited the Royal Deck showroom to view & select decking material & options, & Miro provided 3 D design drawings from various angles.
The work was completed in January & February 2023 during periods of cold but clear weather. The crew of Alex & Josh were professional, friendly, & worked hard during some very cold days. The crew explained the work underway, especially the decking under-structure which for us was the most important part of the build given our recent experience with our prior deck. Royal Decks is not the least expensive contractor but brings more quality & expertise to the deck build process than any other contractor we encountered. The quality of the work performed was worth the price. We look forward to enjoying our deck this summer for years to come.
Thank you Miro, Alex, Josh, and Steve.
- Approximate cost of services:
- $35,000.00
- Company Response
Thank you for sharing your experience with Royal Decks and Landscapes. It is truly rewarding to hear that our team's dedication to providing a high-quality, customized service made such a positive impact on your experience.
Alex, Josh, and Steve take great pride in their work, and they will be delighted to hear that their expertise, professionalism, and commitment to customer satisfaction were appreciated. Your feedback serves as a testament to our commitment to delivering the best possible service, from the initial consultation to the final construction.
We are thrilled that you are satisfied with your new deck and that you feel the quality of our work justifies the investment. We hope you and your family have many memorable moments on your deck in the coming summers.
Please don't hesitate to reach out to us if you have any questions, need assistance, or if we can help with any future projects. We truly appreciate your business and look forward to working with you again.
Miro