We just moved in to a new place and had nothing but trouble with the drain the kitchen. No amount of "liquid plumber" helped. This morning it was completely blocked. I called roto rooter and Matt came out to our place within a few hours! He was on time and was very professional. He did a very thorough job snaking out the drain from several places in the house. It turned out to be a really bad clog from years of the previous owners dumping grease/oil down the drain. Their service isn't cheap - but to be honest, you get your money's worth - it is not an easy (or clean) job and they really know what they are doing. They are also very good about responding very quickly to calls, so this is also factored in. Thanks again!
Our upstairs toilet had gradually escalated from a mild drip to me having to drain a pan several times a day. We were nervous about having someone over during the pandemic but Matthew C was absolutely fantastic. Professional, friendly, fast and helpful. Fixed the problem quickly and gave us some great advice that went above and beyond. Money well spent.
Kitchen & Bathroom - Cabinets & Design review in
Toronto
Kitchen dual sink and island sink were back flowing when one of the sinks was being filled up and drained. We called RR and Mike K was here the next morning on time. Cleared the grease buildup that was clogging the drain (21 ft down) and got everything working again. Professional, clean, Covid compliant - a job well done!
Highly recommend this company (and in particular technician Neil C.) for drain inspection services and honest, helpful, expert advice. In my case, it was a second opinion, and saved me from taking the plunge into expensive and unnecessary repairs with another company. This seasoned pro saved the day!
Reached out to Rota Rooter for a clog sinked which could not be fixed by a plumber I was sent by Jiffy app. Konstantinos showed up and within 20 minutes he had snaked out the clog and fixed a small crack on the PVC tube. No mess created.
Note: Jiffy sent a plumber who didn't own a snake. He upselled a $30 Javelin bottle to fix the problem which didn't work. Left me with a worse clog which Rota Rooter fixed.
Justin arrived promptly and fixed our backed up sewer drain in the basement . Explained the problem to us and was very patient and courteous. Would highly recommend. Offered us his expert opinion on what to look for in the future.
Our company had our catch basin clog up causing the parking lot to fold. Roto Rooter was here within 1 hour to diagnose the problem and clear the catch basin. They were quick and professional. Would recommend them for any plumbing or drain service.
Kitchen & Bathroom - Cabinets & Design review in
Toronto
Our dishwasher and kitchen sink were hopelessly clogged and we tried everything to fix it but to no avail. As the long August weekend was about to begin, we called on Roto-Rooter and Mike arrived in less than the two hours we were told it would take him. He was courteous and worked quickly to resolve the problem in minutes. Life went back to normal for us and we are most grateful. We will be calling on Mike and Roto-Rooter again! Alex
We thought we had a leaking pipe. Steven arrived quickly and did a detailed assessment to determine there was no leaking pipe. He also detailed other things we could check to determine cause of the water.
Jermaine was very professional, polite and explained everything he was going to do and the cost to snake out my kitchen drains and replace all the necessary plumbing pieces. Very very pleased with the work he performed. Thank you Jermaine!!
Approximate cost of services:
$500.00
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