Rent A Son

Without a doubt, thanks to Rent-A-Son, this was the most stressful move I have ever experienced. The final load time ended up 50% higher than estimated and the final bill $400 more than quoted, despite having them provide an on-site visit pre-estimate. It took a ridiculous 10 hours to move the contents of a well packed 2-bdrm house to same size apartment, plus I had to move several van loads by myself. The main reason? Their decision to wrap absolutely every piece of furniture in bulky blankets, despite being told not to and agreeing not to! Their subsequent claim was it was to avoid hitting walls during the move but the bulky blankets severely limit space in truck and increases time charges phenomenally and without notice. Not to mention every other mover loads the furniture into the truck and THEN covers with blankets as required. They then blamed me for lack of communication because I had no choice but to go over to new apartment to secure elevator beyond mutually agreed upon time due to their excessive blanket wrapping and time over-run. Not sure how a lack of communication is the cause when a colleague remained on the site during my absence and was in constant communication with me and them. Definitely do not recommend – they are the most expensive mover contacted, not worth the higher price, and clearly unable to handle average sized moves or customer service as their responses to my concerns were more accusatory and self-righteous than compromising.