Rcc Waterproofing

We had experienced small rivers in our basement due to leakage for a couple of years. During summer of 2009 the problem could no longer be ignored as it had escalated to a mould issue. It was December by the time we secured the funds to do the job.

Upon calling RCC Rick came out to do an assessment and give us a quote. He was very courteous and gave us a folder of information about the company and the general work involved in waterproofing. He drew a clear diagram of what we could expect at our home right on our quote. Another company who had provided a quote not only gave us a much higher price but he was very surly and abrupt with us.

The team arrived in January despite the freezing temperatures and snowfall. They got the job done quickly. They did leave a bit of a mess in the front yard but they are due to come back in the spring to level the dirt and top up with gravel. They honestly recommended that we waterproof the front and back of the house as well within 5 years. The damage to the foundation on the side of the house is likely happening/will happen in other areas. We will certainly call them back to completely waterproof our semi-detached home when our budget allows.

We recently purchased a house that needed an entire inner weeping system installed. From the first day that Jamie came to meet with me, I knew this was the company we would be using. Jamie was professional, knowledgeable and honest. For once, I didn't feel like I was getting ripped off. I called him numerous times with questions and he was always willing to take the time to answer no matter how busy he was. He made me feel like I was RCC's main priority. We were very tight for time and had to have the basement waterproofed earlier than expected because we had to have the basement framed and spray foamed and were unable to switch those dates, I called both Jamie and Anthony and the next day there were about 20 guys in our basement working quickly to help us out. The basement was done in 2 days! The job was EXCEPTIONAL! All of their work was guaranteed. I thought the process was going to take much longer but these guys were exceptional! Thank you Jamie for continually answering my calls and questions and for truly helping me out. I will recommend you again and again and again. Thank you for everything! You restored my faith in the industry.

Found a leak in our basement after a severe rain storm. Called RCC. While it took a while to actually arrange an time to get the work done, (this is because they must be in demand), they did come out on the day they were scheduled and completed the job efficiently. The salesman who initially came out gave us a clear understanding of what was required and what would be done. True to his word, that was exactly how things went. The workmen even cleaned up the work site when they were done. After contacting a number of waterproofing firms, I am confident that I found one of the best out there. I hope that i never need their services again, but if I do, I wouldn't hesitate to have them back.

RCC was very fast, less than 2 days to complete two sides of our house. They used a Kobota tractor to dig around the exterior of the house and replaced the weeping tile. They place a waterproof membrane around the house. Our leak was immediately stopped.

Company responded to my intial call quickly. Fullfilled all promises and did a great job with little mess to my yard once done. They responded to all my calls in a very timely fashion. Friendly and polite crew. Once dirt had setteled, they came back as promised and took away excess dirt, again in a timely fashion with a great crew. Jamie the sales person was great to work with as well. Great job RCC. I hope I never need your services again but if I do, I will call you!

I recently had the Hydro-Guard installed inside my basement and I am just delighted with the finished product and the quality of the work performed. When Jamie the Sales Consultant came to my home he was completely honest and up front when discussing the options available to me which helped making an informed decision much easier.The crew that came here were polite, professional and respected my home. They arrived early on both days and even organized additional help to get the job done quicker. The crew foreman Chris was more than happy to answer any questions and explained everything to me once the work had been completed. They did an excellent job of keeping things tidy and I would be more than happy to recommend RCC Waterproofing.

I decided to get the side of my basement wall (approx. 40ft) waterproofed before I replaced the asphalt. I also had some
efforesence on the inside of my basement wall, and after 80 years,
it's nice to have piece of mind that the foundation is in good condition, better now that it has been waterproofed!
RCC were promptly on site to give a quote and well priced. I was ready for it to take 2-3 days for the job to be finished, but to my surprise, they started work at 7.30am and had finished by 4pm. A good solid job, and I have had no more efforesence on the inside wall of parts of my basement.

A very professional crew, who made sure the place was left clean and tidy and put together as it had been when they started.

Great job!

I have several rentals homes and sourced out various companies for estimates (prices, time, problem) It was a pleasure dealing with the RCC people. They were polite and worked in a timely fashion. The job got done with no headaches, the workers left the premises clean and quickly. Things things are very important for me; especially customer service since I find it to be rare in today's day and age. The salesman, Rick was very courteous, professional and knowledgable, which made my life easier. Thank you!
Teresa S.

RCC did a great job. It was done quick, they were clean, efficient and they were always willing to take the time and explain every step of the process (I know I had alot of questions). RCC is exceptional and I would highly recommend them.