Quality Restorations and Renovations

We took possession of our house in Mid-August and had about two weeks until our move date. During this time we needed to complete an interior renovation, including removal and construction of banister and handrail along stairs on main, second and third floors, painting and electrical work. Also, we needed to complete exterior work including tuck pointing, re-shingling, new eavestroughs and waterproofing along one side of the house. Quality restorations commenced work on the scheduled start date and worked continuously until the job was done, enabling us to move in on schedule. This was greatly appreciated.

Workers were professional, courteous and made a concerted effort to clean the house upon completion of the work. When (minor) delays occurred, our project manager (or the company owner) always made efforts to advise of the delay in advance, clearly explain the reason, and provide advice on when work would be resumed. This too was appreciated.

The quality of the work is great. Painting was very nicely done and the banister is great. Really tasteful and, most importantly, is very sturdy and safe. Happy with the electrical work as well.

Best thing about this company...they gave us quotes and stuck to them. I'm certain that the amount of work that had to go into the banister was of far more value than initially quoted. The sub-trade carpenters really took pride in what they were doing, and had to get creative given a few obstacles that arose b/c of the way the walls in the house are structured. I suspect the value of the work was thousands more than quoted, but Quality stuck to their quote and did not charge us one penny more (or ever even give me any indication of the actual cost for that matter). Good for them! Very rare I'd say.

Also, neither Doug nor his guys ever encouraged doing work unless they believed it necessary. This was very helpful in keeping costs down, particularly as they related to waterproofing. I made (several) enquiries about all types of additional work with respect to waterproofing, but was always advised to "hold off" to see whether the measures taken this year would alleviate the issue. Repeatedly told to "not bother spending the extra money if its not necessary." Again, really appreciated the assistance in that regard. In fact, my neighbour made enquiries with Doug regarding waterproofing their own house, and were ready to spend the money, but when Doug took a look he told them it wasn't necessary.

Overall, Doug and his team operate with honesty and integrity, and they do great work!! Hire this company for your next home improvement project. I will definitely go back when the time comes to re-do our front porch and kitchen.