Quality Home Comfort

Formerly Quality Built-In Home Systems Inc.
Heating & Air Conditioning
Toronto ON M1B 3L6
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HomeStars  >  Duct Cleaning in Woodbridge  >  Quality Home Comfort  >  Overcharged, under delivered
Roland
Roland
1 review Old Toronto, ON
0/10

Overcharged, under delivered

We hired this company to remove drywall dust from our ducts after renovations. They charged us twice as much as they had quoted us - the quote was $325+HST and the total came to $875. On top of that, they did not do a thorough job. Weeks later, when we noticed that the air quality in our unit was bad and making my asthmatic partner sick, I looked in the vents and found that there was still a substantial amount of drywall dust in there. I ended up having to mop it up by hand and got serious cuts/gashes all over my arms. These guys also installed the filter for our HVAC incorrectly (it was backwards) and used the incorrect size filter. When we mentioned to them that we found there was still dust in the ducts they did not offer to remediate the situation, and they have refused our request for a refund, insisting that they did "excellent work." I would not recommend this company. We are now considering hiring a second company to redo this work.

Approximate cost of services:
$875.00
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