Called to renew, after 9 transfers I said cancel my accounts..
Toronto
So, I called to renew two of my multiple business locations.
Transferred from Canada to USA to Canada, from tech to CS to Sales, left to dead air calls twice...
So.. I got fed up and cancelled instead..
They need to fix their IVR / Extensions on their agent desks and their agents need to improve their listening skills.....
I had to ask multiple times.. "is this canada? Is this business support"
- Approximate cost of services:
- $42.00
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