Adt Protectron - Out of Business

Formerly Protectron Security Services
Alarm Systems
Montréal QC H1P
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HomeStars  >  Alarm Systems in Toronto  >  Adt Protectron - Out of Business  >  terrible customer service
Private User
Private User
Private User reviews Waterloo, ON
1/10

terrible customer service

Poor customer service. Visits canceled without notice. Promise reimbursements but then "forgetting" about it. Charged TWICE for canceling service even though I called to confirm contract was over. Company clearly only interested in your money, not in provide good service. Would advise to stay away.

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to communication@protectron.com subject HOMESTARS and we will contact you. Thank you