ADT Never came back to finish installation.
Had alarm installed at my business. Installer didn't have all the parts necessary, said he would come back to finish.
Never came back, ADT would call constantly asking to get paid but I told them I won't pay until they have someone come back to finish the install.
Now it is 10 MONTHS later, and still nobody has come.
What horrible customer service and absolutely no professionalism with this company. STAY AWAY...find a local company that can actually offer some service.
- Approximate cost of services:
- $600.00
- Company Response
Dear Matt, we are very sorry to hear this and apologize for the delay in this response. We hope that your installation has been completed per your expectations. If there is anything else we can do, please don't hesitate to reach out to us any time by sending an email to communication@adt.ca. Please include "Homestars" in the subject line. Thank you.