Reinnessance townhouses disaster
Absolutely horrible builder! Folks plz beware! We purchased a townhouse from them in early 2014. They are over 1.5 years late on the closing! Found out recently that they don't even have their building permits. No firm date of when they will get them! Closing will be further delayed by months and months. It's not even clear if it will happen this year! Builder is all but happy for people to walk away from the deal so they can resell for a higher price. On top of that customer care people are rude and confrontational. Instead of working with you to help resolve the issue they engage in weird debates. Worse decision we ever made was to purchase from them.
- Approximate cost of services:
- $600,000.00
- Company Response
Hi There. Thank you for taking the time to reach out to us with your concerns. Please know that we are fully dedicated in providing the best customer service experience throughout the home buying process and we strive to ensure each and every customer is satisfied with their purchase. At your earliest convenience please provide us with your contact information so we may reach out to you to address any concerns. We look forward to hearing from you.