Primont Homes

Builders
Richmond Hill ON L4B 4W6
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HomeStars  >  Builders in Richmond Hill  >  Primont Homes  >  Heirloom, Markham
Private User
Private User
Private User reviews Markham, ON
0/10

Heirloom, Markham

IF I WERE YOU, I WOULD NOT BUY FROM PRIMONT! Read the reviews - there's a reason there are so many negative reviews about the service manager.

I bought a townhouse on Dundas Way from Primont in 2014. I was reading the reviews on here and it looks like the previous phase(s) have the same problem and wouldn't surprise me if the phase they're working on now will be in the same situation of heating issues, among other things. Primont has no plans to properly fix this and they take their time. I've had to follow up with them, too many times to count, to find out what's going on, not only with this specific problem, but every single problem. I understand that problems may arise, it's the manner in which those problems are responded to and fixed that has me giving Primont Homes 0 stars, I would actually rate them -10.

In summary, in my opinion, the house quality that Primont puts forth is below average and the service is nowhere near that of what a home builder should be.

I'm pretty confident that the 9 and 10 star reviews are the company writing reviews for themselves. No joke.

Primont Homes, if you are going to respond to this, maybe you can state why the heating problem has not been fixed! And don't bother giving a response of each situation is different, because we all have the exact same issue. Other home owners will be writing review on here shortly because none of us are happy.

Approximate cost of services:
$440,000.00
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Company Response

Hi there. It is difficult for us to respond to your situation as we do not know the lot number. Please kindly contact our customer service department to review any deficiencies that have not been complete. And yes every situation is different very unfair for you to comment that everyone is in the same situation. I can assure you this is not the case after reviewing with customer service. It is also important when it comes to your heating issue that you follow the instructions given to you by customer service to properly regulate the heat on your home. Please do contact us so we can further assist you. Thank you